Headquarters Directory
Executive Management

Parnell Black
Chief Executive Officer

Brien K. Jones
Chief Operations Officer and Executive Vice President of Business Development

Melissa A. Cardwell
Executive Director and
Director of Project Management

Michele Vibert
Office Manager
Education and Program Execution

Digital Learning Program Specialist

Lisa Boren
Education Support Specialist
Education Support Specialist

Jeremy Clines
E-Learning Development Specialist
E-Learning Development Specialist
Member/Client Services

Abby Laine Napoles
Manager ofMember/Client Services

Member/Client Services
Relationship Consultant
Relationship Consultant

Kenneth Nelson
Member/Client Services
Relationship Consultant, Databases/Software

Mark Reutzel
Member/Client Services
Relationship Consultant
Member/Client Services
Relationship Consultant
Certification and Exam Services

Kim Smith
Credentialing Administrator

Debbi Hamner
Recertification Administrator
Marketing

Senior Executive Manager of
Marketing and Communications
Marketing and Communications
Accounting

Matt Crowley
Controller

Josephine Thompson
Senior Executive Manager of
Systems and Processes
Systems and Processes

Senior Accountant

Steve Marston
Financial Assistant to the CEO
Support Staff/Office Communications

Lisa Cuadra
Document Control Specialist